Announcement banners

This page describe how to add announcement banner for customers on the Portal.

Dynamic announcements introduce a new approach to announcement banners for customers. Create a message that reaches everyone. Options for banners:

• Choose the best place to display the announcement (Help Center, Customer Portals, Request Forms, Request Details View, Profile, Requests)

• Schedule: define the time (all the time, on certain days, if the conditions are met)

• Restrict: limit visibility for selected groups (if the conditions are met which bases on languages, organizations, Jira groups, project roles, and email domains)

• Content in Rich Text Editor or HTML

You can use one of the provided examples of the HTML banner.

How to add a new banner

Steps

For all of the procedures described on the following pages, you must be logged in as a user with the Jira Administrators global permission.

1. Log in to your Jira instance

2. Choose the cog icon ⚙️ > Apps

3. Select Feature Bundle > Banners

4. Click Add

5. Configure announcement settings by editing the following fields:

   1. Locate: choose the best place to display the announcement (Help Center, Customer Portals, Request Forms, Request Details View, Profile, Requests)

   2. Schedule: define the time (all the time, on certain days, if the conditions are met)

   3. Restrict: limit visibility for selected groups (if the conditions are met which bases on languages, organizations, Jira groups, project roles, email domains

   4. Design: use a Rich Text Editor or HTML

   5. Summary: compare the preview with your settings

6. Click Add to save the announcement

Result

A new announcement has been added to the list. You can deactivate them by setting the state of Active switch to on. To remove one, click Delete.