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Announcement banners

This page describe how to add announcement banner for customers on the Portal.
Dynamic announcements introduce a new approach to announcement banners for customers. Create a message that reaches everyone. Options for banners:
  • Choose the best place to display the announcement (Help Center, Customer Portals, Request Forms, Request Details View, Profile, Requests)
  • Schedule: define the time (all the time, on certain days, if the conditions are met)
  • Restrict: limit visibility for selected groups (if the conditions are met which bases on languages, organizations, Jira groups, project roles, and email domains)
  • Content in Rich Text Editor or HTML
You can use one of the provided examples of the HTML banner.

How to add a new banner

Steps
For all of the procedures described on the following pages, you must be logged in as a user with the Jira Administrators global permission.
  1. 1.
    Log in to your Jira instance
  2. 2.
    Choose the cog icon ⚙️ > Apps
  3. 3.
    Select Feature Bundle > Banners
  4. 4.
    Click Add
  5. 5.
    Configure announcement settings by editing the following fields:
    1. 1.
      Locate: choose the best place to display the announcement (Help Center, Customer Portals, Request Forms, Request Details View, Profile, Requests)
    2. 2.
      Schedule: define the time (all the time, on certain days, if the conditions are met)
    3. 3.
      Restrict: limit visibility for selected groups (if the conditions are met which bases on languages, organizations, Jira groups, project roles, email domains
    4. 4.
      Design: use a Rich Text Editor or HTML
    5. 5.
      Summary: compare the preview with your settings
  6. 6.
    Click Add to save the announcement
Result
A new announcement has been added to the list. You can deactivate them by setting the state of Active switch to on. To remove one, click Delete.