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Feature Bundle Cloud
  • About Feature Bundle
    • Key features of Feature Bundle for Jira Service Management
    • Key benefits of using Feature Bundle for Jira Service Management
    • ITSM use cases
      • Allow customers to fix their mistakes by Editing Requests
      • Improved Jira Ticket Tracking: Amazon delivery use case
      • Save request as a Jira draft service ticket
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    • Get started - app configuration 🚀
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  1. USING APP

Get started - app configuration 🚀

Let's get started! It's time for Jira Service Management extension that will change your ITSM management into advanced one.

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Last updated 17 days ago

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How to install Feature Bundle for Jira Service Management?

Find on the Atlassian Marketplace, or use Explore new apps under the Apps in Jira's top navigation.

Install the app on your instance and then open it with Manage Apps, choosing it on the right sidebar.

Banners are configured in App settings. Customer actions and Request steps are placed under the service project settings.

For all of the following procedures, you must be logged in as a user with the Jira Administrators or .

How do you access app configuration?

🐾 Steps

To find the page with app configuration:

  1. Log in to your Jira instance.

  2. Click Apps in the top navigation.

  3. Find Feature Bundle on the left menu.

⭐️ Now, let's talk about features.

Read how to use Feature Bundle features to tailor incident communication.
Feature Bundle for Jira Service Management
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