About Feature Bundle
Learn how to design a flawless prospective service desk portal and manage incident management effectively with the Feature Bundle for Jira Service Management Cloud.
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Learn how to design a flawless prospective service desk portal and manage incident management effectively with the Feature Bundle for Jira Service Management Cloud.
Last updated
Was this helpful?
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Feature Bundle app provides Jira service desk extensions for service desk agents and all Jira Service Management projects. With all the features, you can enhance the Jira customer portal and design a customer service that is perfectly tailored for incident management and raising agents' CSATs.
Jira Service Management (formerly known as Jira Service Desk) helps teams efficiently manage and resolve customer inquiries. Through a centralized system, service desk agents can track, prioritize, and resolve issues, enhancing collaboration and customer service. It's a perfect tool for incident management. The Jira service desk is a place to create Jira tickets for customers and transfer them to service desk agents.
Are you seeking to enhance customer and agent experiences within Jira Service Management? Longing for tools that provide additional insights and support on the service portal?
Bid farewell to complexity and inefficiency in incident management with our Jira Service Management extension. Designed to offer comprehensive incident details and prioritize agent workflows, this extension revolutionizes your service delivery.
With enriched portal information, customers and agents can navigate incidents seamlessly, ensuring swift resolutions and heightened satisfaction. Empower your team to improve customer service and easily elevate your support operations.
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