Supported Fields for Copying

Find out below which types of Jira custom fields can be mapped to the add-on fields.

The selection can be made from fields related to Reporter or Organization. When you choose from Organization fields, make sure the Reporter belongs to the Organization you want to copy values from.

Jira Custom Fields	Perspective Fields	Additional Information
Jira custom fields	Customer Details fields (for Customers and Organizations)	None
Text field (single line)	Short Description Paragraph Rich Text Link Number Email	None
Text field (multi-line)	Paragraph Rich Text	None
Select List	Dropdown	Options on both sides have to be the same.
Checkbox	Checkbox	Options on both sides have to be the same.
Date Picker	Date	None