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Perspective
Perspective
  • Welcome to Perspective!
    • Helpful Use Cases
  • Forms and Assets
    • Display Objects
    • Design a Form
      • Supported Fields
    • Views
    • Display Assets
    • Permissions
  • Managing Data
    • Projects
    • Releases
    • Components
    • Customers and Organizations
      • Managing Customer Data - Tutorial
      • Data Provision by Customers
      • Gather Data from Customers
      • Create Issues with Data
      • Post Function - Copy Values
        • Supported Fields for Copying
      • Import and Export Data
      • REST API Authentication and Methods
  • Viewing Data in Issues and Customer Portal
  • Security and other
    • Security Statement
    • FAQs
    • Related Articles
    • Contact our Support
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  1. Security and other

FAQs

Here, we provide a list of questions that might pop-up.

Can I turn on/off display of objects?

How to collect custom attributes for each object?

How can I access my database?

Can I display assets?

What permissions does the app require?

Can I save custom views of my form and access it later?

Why should I collect data while managing projects?

How does a database impact my release management?

How does data collection impact my customer service?

Can I customize the table form for each object?

Is it possible for a customer to edit their personal details right on the Service Desk?

I want to ask my customers to fill-out a form before submitting a ticket, how can I do it?

How to add collected information to the issue while creating it?

How can I copy data between two fields?

How does import and export of data work?

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