Security Statement
We hope that we can answer some of your questions regarding security right here.
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We hope that we can answer some of your questions regarding security right here.
Last updated
Was this helpful?
We are committed to improving our security posture. If you would like to know more about company-level security approach, please refer to the .
Perspective is a Connect app. It’s written in Java in the backend and React in the front end. The app is hosted on Heroku. The app also uses ElasticSearch and RabbitMQ Queues to improve overall performance.
We process account IDs, e-mail addresses, display name organization memberships and all data defined within the app.
The app in the database stores fields created within the app, including the field’s values provided by agents and customers. The app stores the same in the cache as in the database, plus email addresses and display names.
All data are stored in the Heroku Postgres in the US region.
This app requires five permissions:
Administer the host application
Administer Jira projects
Delete data from the host application
Write data to the host application
Read data from the host application
Yes.
No. If you are interested in enabling your region, please contact us at
Yes. The data are deleted 90 days after the app is uninstalled or after the first site’s inactivity. More information is available in .
Yes. More information is available in .
Useful links and more information:
If you have any questions about the security, contact us via e-mail .