Tracking Templates Usage

How to know if your templates are popular and in demand? Learn below.

As you create an extensive template library, it's worth to take a look whether all of them are in use, or maybe some need improvements. At this moment, we do not have this functionality in the app, however we will be working on it the future. So what can you do currently?

Pie Chart Report

For a brief statistic overview, you can easily track the frequency of each template's usage using the Pie Chart report.

1. Go into a dashboard of selected project and choose Reports.

2. Select Pie Chart Report and choose Template field as a statistic type.

1. Click Next and generate the chart.

JQL Filter

You can also create a JQL filter in the issue navigator, in order to see how many issues have been created with templates. The filter described below is just an example and can be customized further to your needs.

JQL project = (your project's name) and "Template[Dropdown]" is not empty and created >= 30d order by created DESC

Once configured, this filter can be further used in different functionalities of the project's dashboard, for example Two Dimensional Filter Statistics gadget.