Create Templates
Before we create templates, let's get over some ground rules.
The user can create templates at 3 levels:
Basic:
Choose issue type from any level, but only one issue can be created.
Simple:
This is a 2 level hierarchy, where you can choose 2 issue types: either from 0 and -1 levels or level 1 and 0.
Advanced:
This is a 3 level hierarchy, where by default the first level is epic.
Remember that in order to configure and create templates, you must be logged in as a user with the Jira Administrators Global Permission. You can expand permissions for other users. Read more here.
How to configure the templates?
Log in to your Jira instance.
Click Apps in the side navigation.
Select Issue Templates Agent.


In the next pages, we will be going into the details of creating templates - from the basic ones to the advanced structures.
If you need inspiration for your first template, check out our ready-to-use examples.
Last updated
Was this helpful?