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Issue Templates Agent
Issue Templates Agent
  • Introduction
    • Welcome to Issue Templates Agent!
    • Template Examples
      • User Story Template
      • Bug Report Template
      • Test Plan Template
      • Employee Onboarding Template
      • Employee Offboarding Template
      • Helpdesk Template
      • Purchase Request Template
    • Best Practices
    • Additional Materials
  • Features
    • Create Templates
      • Basic
      • Simple
      • Advanced
      • Scheduled
      • Save Templates as Drafts
      • Variables
      • Supported Fields
    • Templates on Create Issue View
    • Templates on Issue View
    • Automation and REST API
      • Apply Template on Existing Issue
      • Create Issues with Structure from Template
      • Create New Projects with Issues
      • Schedule Issue Creation
    • Tracking Templates Usage
    • Company vs Team Managed Projects
    • Bulk Edits
    • Template Library
    • Audit Log
    • Import and Export Templates
    • Permissions
  • Resources
    • Security Statement
    • FAQs
    • Related Articles
    • Release Notes
    • Contact our Support
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  • How to export templates?
  • How to import templates?

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  1. Features

Import and Export Templates

Easily back-up your templates or add new ones by importing and exporting them.

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Last updated 24 days ago

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Importing and exporting templates can be one of the necessary steps to be taken while managing templates. Their export and import could be a good way of creating a back-up, or a helping hand during the migration from sandbox to production. These functionalities also give you a possibility to update you library with templates from other resources or migrate templates from other add-ons.

How to export templates?

You can export templates in bulk by clicking the Export All button right above the Template Library table.

If you need to export specific templates, just select them by ticking off specific checkboxes in the first column of the table. A button Export will appear above the table. All of the templates are exported in JSON format as well.

How to import templates?

The section "Import Templates" is a space that allows you to upload them in JSON format. Make sure that the file is correctly formatted as it is a requirement for a proper template configuration.

The import file needs to meet the following requirements:

  • the templateID cannot be duplicated

  • the template type needs to comply with template structure in the file

If there's anything out of place, warnings in the new window will inform you what needs to be fixed.