Import and Export Templates
Easily back-up your templates or add new ones by importing and exporting them.
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Issue Templates Agent
Easily back-up your templates or add new ones by importing and exporting them.
Last updated
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Importing and exporting templates can be one of the necessary steps to be taken while managing templates. Their export and import could be a good way of creating a back-up, or a helping hand during the migration from sandbox to production. These functionalities also give you a possibility to update you library with templates from other resources or migrate templates from other add-ons.
You can export templates in bulk by clicking the Export All button right above the Template Library table.
If you need to export specific templates, just select them by ticking off specific checkboxes in the first column of the table. A button Export will appear above the table. All of the templates are exported in JSON format as well.
The section "Import Templates" is a space that allows you to upload them in JSON format. Make sure that the file is correctly formatted as it is a requirement for a proper template configuration.
The import file needs to meet the following requirements:
the templateID cannot be duplicated
the template type needs to comply with template structure in the file
If there's anything out of place, warnings in the new window will inform you what needs to be fixed.
