Key features of Feature Bundle for Jira Service Management
Discover the features overview within the Feature Bundle app and witness how it can enhance your Jira service desk capabilities.
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Discover the features overview within the Feature Bundle app and witness how it can enhance your Jira service desk capabilities.
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Explore the extensions for Jira Service Management available in Feature Bundle:
: Empower users to customize request details effortlessly, enhancing communication and clarity.
: Possibility to restrict who has access to Jira customer portal and Request Types.
: Elevate the request viewing experience with enhanced data about requests, ensuring optimal clarity and understanding.
: on the service issues for non-agents.
Create an announcement on the Help Center or on the particular Customer Portal based on ticket status or dates.
Quicker and easier service project configuration thanks to and .
Small but mighty improvements for Jira administrators, such as or .
With these diverse features, you can ensure seamless communication, streamlined processes, and heightened satisfaction for both customers and support teams. Advanced incident management and communication are essential for quicker resolutions and improved CSAT scores.