LogoLogo
👉 Get a free ITSM ebook
Feature Bundle Data Center
Feature Bundle Data Center
  • ➡️About Feature Bundle
    • Key features of Feature Bundle for Jira Service Management
    • Key benefits of using Feature Bundle?
    • 📚 Glossary
    • ITSM vs ITIL
    • ITSM use cases
      • Amazon delivery use case: Improved Jira Ticket Tracking
      • Enriched customer portal: additional values in the incident management process
      • Request types for internal uses
  • Get started - app configuration 🚀
  • Customer Features
    • Access Configuration
      • Customer Portal Access
      • Request Types Access
    • Announcements
    • Request Steps
    • Edit Request
      • Configuration
    • Request View Enhancer
  • Users features
    • Time Tracking for non-agents
  • Admin features
    • Bulk add holidays to SLA calendars
    • Configuration overview
    • Export & Import Request Types
    • Rename SLAs
  • 🤝Support
    • Book a free demo 📆
    • Request a bug 🐞
    • Share your ideas 💡
    • Appsvio website 💻
  • For solution partners
    • Partner Portal
    • Our Partners 🫶
Powered by GitBook

Security

  • Privacy Policy
  • Appsvio Trust Center

appsvio.com © 2025 All rights reserved

On this page

Was this helpful?

Export as PDF
  1. About Feature Bundle

Key features of Feature Bundle for Jira Service Management

Discover the features overview within the Feature Bundle app and witness how it can enhance your Jira service desk capabilities.

PreviousAbout Feature BundleNextKey benefits of using Feature Bundle?

Last updated 15 days ago

Was this helpful?

🔑 What are the key features of Feature Bundle for Jira Service Management?

Explore the extensions for Jira Service Management available in Feature Bundle:

  • : Empower users to customize request details effortlessly, enhancing communication and clarity.

  • : Possibility to restrict who has access to Jira customer portal and Request Types.

  • : Elevate the request viewing experience with enhanced data about requests, ensuring optimal clarity and understanding.

  • : on the service issues for non-agents.

  • Create an announcement on the Help Center or on the particular Customer Portal based on ticket status or dates.

  • Quicker and easier service project configuration thanks to and .

  • Small but mighty improvements for Jira administrators, such as or .

With these diverse features, you can ensure seamless communication, streamlined processes, and heightened satisfaction for both customers and support teams. Advanced incident management and communication are essential for quicker resolutions and improved CSAT scores.

➡️
Edit Requests
Hide Requests types from Portal
Request View Enhancer
Log work
Announcement banners:
export/import Request Types
configuration overview
renaming SLAs
bulk adding holidays