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  1. Admin features

Bulk add holidays to SLA calendars

Read how to bulk add holidays to many SLA calendars 📆.

PreviousTime Tracking for non-agentsNextConfiguration overview

Last updated 1 year ago

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🌴 The holidays added to your calendars in selected service desk projects allow to not count non-working days towards your SLAs.

Natively, Jira Service Desk offers the possibility of adding them project-by-project for every calendar separately, which can be tedious and time-consuming, especially if you have a lot of projects to configure.

Using our feature, you can configure holidays and select to which service desk projects you want to add them without moving from one screen to another. Everything can be configured in one place!

Please back up your database or create an XML backup in Jira before attempting this action.

How to add a holiday to Jira calendars? 🌴

Steps 🐾

For all of the following procedures, you must be logged in as a user with the Jira Administrators .

  1. Log in to your Jira instance

  2. Choose cog icon ⚙️ > Manage Apps.

  3. Select Feature Bundle > Utils.

  4. Select Bulk add holidays.

  5. Configure holidays by editing the following fields:

    • Holiday date: Define the date (in the following format: yyyy-mm-dd)

    • Holiday name: Type the name.

    • Repeat yearly: Check this box if you'd like a holiday to repeat the following year.

  6. Select to which service desk projects you want to add holidays. Remember that it will apply to ALL calendars in the selected project.

  7. Click Add to save the holidays.

  8. Check the I understand the risk of this action box to confirm.

  9. Click Update.

Result 🎉

Configured holidays have been added to any existing holidays in all calendars in the selected service projects.

global permission