Use on the create issue view

Learn how to use Multilevel Select custom field right when creating issues. PS. As easy as pie🍰

The multilevel select custom field looks the same as the regular Jira select. Depending on which screen the Jira administrator added this custom field to, a Jira user can enter a value on the Create issue screen and the View issue screen.

Read how to add a custom field to the screen.

Create an issue with cascading custom field.

🐾 Steps

1. Click Create on the top navigation in Jira.

2. Click on the area below the multilevel select name to open the dialog.

3. Choose values on the select lists.

4. Click Save.

5. Continue creating an issue.

6. Click Create to save values as a new issue in Jira.

🎉 Result

A new issue with a filled Multilevel Select custom field has been created in Jira.

View issue screen to display or change values

🐾 Steps

1. Click on the area next to the Multilevel Select name to open the dialog.

2. Choose values on the select lists.

3. Click Save.

🎉 Result

The Multilevel Select custom field has been edited on the issue.

By default, a custom field added to the View issue screen is visible in the right panel under Details. You can pin it to the top if you want - this field will be moved to the Pinned fields.

If you want to display this field in the left area, change its position in the configuration: Project settings > Issue layout. You can also create a tab on the screen and move this field there. It's configurable in the Project settings > Screens.

👉 Next steps

Let's check how to implement Multilevel Select field on the customer portal.

Use saved values in JQL