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Custom Fields Suite
Custom Fields Suite
  • About Custom Fields Suite for Jira
    • Main features of cascading field
    • Key benefits of cascading custom field
  • Using app
    • Multilevel Select
      • Use on the create issue view
      • Use on the service desk portal
      • Use saved values in JQL
      • Translate options
      • Gadget on dashboards and filters
      • Import or export options
      • Delete options
      • Use Cases
        • Internal service catalog
        • New hardware request
        • Incident Submission: App name and versions
    • Regex custom field
      • Use Regex on create issue view
      • Use Regex on the service desk portal
      • Use case
        • Phone number validation with Regex
        • Card Number Validation for Delegations
    • Dynamic custom field
      • Use case
        • Calculate total story points
        • Display the number of linked issues
    • ⭐️ Best practices
    • 💬 FAQ
    • 🔐Security statement
    • 🚧Known limitations
    • 📚 Featured articles
  • Integrations
    • Jira REST API integration
    • JSM Automation integration
    • EazyBI reports
    • Migrating from Multi-Level Cascading Select
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On this page
  • Get issue
  • Create issue
  • How to get an option ID?

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  1. Integrations

Jira REST API integration

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Last updated 9 months ago

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Custom fields of type Multilevel Select are the same as native custom fields like Select or Cascading Select. It means you can use Jira REST API to get the values or create a new issue with Multilevel Select.

How to update our fields on issue? You have to use this endpoint: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put and as a payload, put what we have described in Create issue section 👇

Get issue

Below you can see part of the response you get when you get an issue via REST API. Read more about the endpoint at

"customfield_10045":{
   "ids":[
      "35f0ae78-814c-4f06-83b4-6b2d9792e4a3",
      "5cfd4afc-a325-4067-988d-030f863c4483",
      "fa32794b-164a-41fa-a54f-09f380cc1e4f"
   ],
   "values":"Vegetarian, Italian cuisine, Quatro Fromaggi Pizza",
   "value_level1":"Vegetarian",
   "value_level2":"Italian cuisine",
   "value_level3":"Quatro Fromaggi Pizza"
}

Create issue

Below is an example of create issue payload with three options, selected in Multilevel Select. Read more about the endpoint at

{
   "update":{},
   "fields":{
      "summary":"Issue created via REST API",
      "project":{
         "id":"10005"
      },
      "issuetype":{
         "id":"10007"
      },
      "reporter":{
         "id":"65263gf77rig3d3bd"
      },
      "customfield_10045":{
         "ids":[
            "83f0ae78-814c-4f06-83b4-9b2d9792e4a3",
            "5cfd4vfc-a325-4067-988d-030f863c4489",
            "fa32794b-164a-41fa-a54f-39f380cc1e4f"
         ],
         "values":"Vegetarian, Italian cuisine, Quatro Fromaggi Pizza",
         "value_level1":"Vegetarian",
         "value_level2":"Italian cuisine",
         "value_level3":"Quatro Fromaggi Pizza"
      }
   }
}

How to get an option ID?

🐾 Steps

  1. Go to the Multilevel Select configuration.

  2. Find an option for which you need an ID.

  3. Click the chevron icon next to this option to expand the block.

  4. In the General configuration tab, you can find option ID. Click on the icon to copy it.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-get
https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post