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Custom Fields Suite
Custom Fields Suite
  • About Custom Fields Suite for Jira
    • Main features of cascading field
    • Key benefits of cascading custom field
  • Using app
    • Multilevel Select
      • Use on the create issue view
      • Use on the service desk portal
      • Use saved values in JQL
      • Translate options
      • Gadget on dashboards and filters
      • Import or export options
      • Delete options
      • Use Cases
        • Internal service catalog
        • New hardware request
        • Incident Submission: App name and versions
    • Regex custom field
      • Use Regex on create issue view
      • Use Regex on the service desk portal
      • Use case
        • Phone number validation with Regex
        • Card Number Validation for Delegations
    • Dynamic custom field
      • Use case
        • Calculate total story points
        • Display the number of linked issues
    • ⭐️ Best practices
    • πŸ’¬ FAQ
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    • 🚧Known limitations
    • πŸ“š Featured articles
  • Integrations
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    • JSM Automation integration
    • EazyBI reports
    • Migrating from Multi-Level Cascading Select
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On this page
  • What is a custom field?
  • What is the Cascading field in Jira?
  • πŸ”œ What is the Regex field in Jira?
  • πŸ”œ What is Dynamic custom fields?
  • πŸ‘‹ Welcome to Custom Fields Suite for Jira

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About Custom Fields Suite for Jira

Hello πŸ‘‹ This is the documentation for Custom Fields Suite for Jira - the app with advanced custom fields: cascading up to 7 levels, Regular Expressions (Regex), and Dynamic custom field.

NextMain features of cascading field

Last updated 16 days ago

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What is a custom field?

Custom fields in Jira are user-defined attributes that can be added to issues to capture specific information beyond the default fields provided by Jira. Custom fields allow organizations to tailor Jira to their unique workflows and data requirements. They can be of various types, such as text, date, number, user picker, and more, enabling teams to collect and track information pertinent to their processes, projects, and reporting needs.

What is the Cascading field in Jira?

A cascading field in Jira allows users to select values hierarchically. This is often used to categorize issues with a multi-level classification system. For instance, selecting a value in the primary dropdown (e.g., "Hardware") might determine the available options in the secondary dropdown (e.g., "Laptop," "Desktop," "Printer"), thereby helping users provide more specific and structured information about an issue.

πŸ’‘ With Custom Fields Suite for Jira, you can create up to 7 levels of cascading fields and implement them on the service desk portal.

πŸ”œ What is the Regex field in Jira?

The regular Expression field in Jira allows text validation in a specific, wanted format. For example, the Card number Regex custom field will accept only 16 digits. Another way is that it will show that the format does not match the requirements.

πŸ”œ What is Dynamic custom fields?

The Dynamic custom field (Jira Expressions) is a read-only field that customizes how fields behave in Jira. For example, this custom field can use other issue properties to show its value, such as the number of linked issues. This custom field inserts or counts values from current Jira issues.

πŸ’‘Dynamic custom field is only read-only: in Jira issues and on the customer portal.

Introducing a free ITSM e-book with the most common use cases, proven strategies, and practical flows for agents inside!

πŸ‘‹ Welcome to Custom Fields Suite for Jira

The Custom Fields Suite for Jira app provides three advanced and non-standard custom fields that drive business logic and improve workflow.

  • Multilevel select: create cascading field up to 7 levels

  • Regex: validate a specific format in the field

  • Dynamic custom field: show values form other fields validated with syntax

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