Known limitations

Check what limitations currently exist in Issue Templates Agent for Jira.

Issue Templates Agent for Jira is constantly developed. We try to make all of your requests happen 😊

As of today (Jan 2024), we know several limitations related to this app.

• You can't use our app on the Customer Portal. We're waiting to add support for Jira Service Management.

• Templates can be configured and applied only for company-managed software and business projects.

• The list of supported fields is limited.

• Support for Fix Version: If you have a version in the template which is archived, the Template can't be applied on the Create issue screen. You have to go to the template configuration and remove this version.

• Support for Component: If you have a component in the template which is removed from project, the Template can't be applied on the Create issue screen. You have to go to the template configuration and remove this component.

Our app doesn't meet your expectations 100%? Are you missing any functionality? The Issue Templates Agent for Jira is constantly being developed, so we will be happy to learn about your needs and implement new features for our product. Contact us via our customer portal.