Bulk Comments
Keep everyone in linked issues informed. However, how can you do it?
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Keep everyone in linked issues informed. However, how can you do it?
Last updated
Was this helpful?
This feature allows you to add comments to linked issues in bulk, not only the merged ones.
Go into selected issue and click on the Action menu. Choose "Bulk Comments".
The newly opened window, allows you to make changes to linked issues. You can select and deselect issues that you would like to update.
Add comments either as an internal note or a reply to customer.
Change status of selected issues in the dropdown menu at the bottom.
In order to complete the process, click "Make changes".
In order to add comments, the users must have ADD_COMMENTS permission.
