Global settings

How to configure the global settings?

1. Choose Settings, the cog icon ⚙️ and go into Apps.

1. Select Service Pack for Agents and go into Issue Merger Configuration.

There are 3 tabs on this page, relating to: Merging Settings, Merge Issues Screen and Actions after Merge. Below, we are explaining in detail each tab.

Merging Settings

Project Roles: limit the merge feature to selected project roles. When this field is empty, all of users will be able to perform merge actions.

Target Issue Status: limit target issues to issues only in this particular status. When this field is empty, all target issues will be able to merge.

Comment Merge Mode: make restrictions for comment merging. You can choose what kind of comment you want to merge and define its visibility.

Projects: choose projects in which merge functionality will be available. Leave empty to apply to all projects.

Merge Issues Screen

Merge Also: choose fields that will be easy accessible for users.

We recommend that you choose the most frequently merged ones. When you will chose fields to this inline it will disappear from inline "Select fields to merge".

Actions after merge: set actions which will be available after merging. Options should be available in the dialog after you set them.

Actions after Merge

Link issues: for automatically linking merged issues to one another. Selected link will be set on the source issue, whereas the opposite one - on the target issue.

Add comment to source issue: write custom comment which be added to source issue after successful merge.

Add comment to target issue: write custom comment which be added to target issue after successful merge.