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Service Pack Data Center
  • About Service Pack (Issue Merger)
  • MERGE ISSUES
    • Manual merge
      • Sync next comments
      • Merge History
    • Automation
      • Triggers
      • Conditions
      • Actions
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    • Global settings
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    • Project settings
  • Supported fields and custom fields
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On this page
  • Summary
  • Description
  • Priority
  • Labels
  • Components
  • Text field / text area
  • Single selects, multi selects, radio buttons, checkboxes
  • Number custom field
  • Issue Type
  • Customer Request Type
  • Other

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  1. MERGE ISSUES
  2. Automation

Conditions

Read how to use conditions

Issues that contains special characters in the text fields like summary or description might not be merged by auto-merge function. Special characters such as + - & | ! ( ) { } [ ] ^ ~ * ? \ : are not stored in the index, which means Issue Merger can’t search for them in the JQL.

You can specify conditions that must be met for your rule to continue running.

Conditions can be placed after triggers in the rule chain. If a condition fails, no actions following it will be performed. It's required to select at least one condition to save the rule.

You can choose between meeting one or all of the listed conditions. Just click on the word "one" to switch to "all" and vice versa.

Summary

  • Summary contains text

  • Summary contains summary of source issue

Description

  • Description contains text

  • Description contains Description of source issue

Priority

  • Priority is equal to

Labels

  • One label is the same as in the source issue

  • Labels are the same as in the source issue

  • Labels contain any from selected labels

  • Labels contain all selected labels

Components

  • One component is the same as in the source issue

  • Components are the same as in the source issue

  • Components contain any from selected components

  • Components contain all selected components

Text field / text area

  • Text field or text area is the same as in the source issue

  • Text field or text area contains text

Single selects, multi selects, radio buttons, checkboxes

  • Single select, radio buttons, multi select or checkbox field is the same as in the source issues

  • Single select, radio buttons, multi select or checkbox field contains any from the source issue

  • Single select or radio buttons field contains all selected options

  • Single select or radio buttons field contains any from selected options

  • Multi select or checkbox field contains all selected options

  • Multi select or checkbox field contains any from selected options

Number custom field

  • Number field is the same as in the source issue

  • Number field equals to chosen number

  • Number field is greater than chosen number

  • Number field is less than chosen number

Issue Type

  • Issue Type is the same as in the source issue

  • Issue Type is equal to

  • Issue Type contains any of selected options

Customer Request Type

These conditions are only available in service projects.

  • Customer Request Type is same as in source issue

  • Customer Request Type is equal to

  • Customer Request Type contains any of selected options

Other

  • The issue key must appear at least in one of the selected fields

  • Issue selected as target has one of given statuses

  • Created within given hours

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Last updated 2 years ago

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