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About ITSM Reports
Assignee - Average CSAT
SLA - % Met
Request channel type
To use this report you have to have Jira Premium.
🔑 What this report is about?
This raport displays the structure of the assets based on the
. Thanks to that you see the distribution of the assets.
# How this report is calculated?
The report displays assets limited to selected scheme and provided AQL, grouped by objectType.
🔑 How to run the report?
Go to the Dashboard you want to add a report on.
Click on the
button to add new gadget.
From the list on the right, choose
SLA - Met %
Configure the gadget and click
Save the changes on the Dashboard and enjoy the report!
Assets Structure Report
JSM Reports - Previous