🔐Security statement

This security statement applies to the Cloud version of the Scheduled Templates

We are committed to improving our security posture. That’s why we created this page to answer basic questions about security in the Scheduled Templates app.

Architecture

Issue Scheduler is a Connect app. It’s written in Java in the backend and React in the front end. The app is hosted on Heroku.

What do the data flows look like?

What do the architectural diagrams look like?

What data does the app process?

We process accountIds, email addresses, display names, and template data.

What data does the app store, and where?

The app stores entire templates (name, description, template content including selected options user accountIds). The app also stores templates usage by Jira users.

What permission does the app require?

This app requires five permissions:

• Act on a user's behalf, even when the user is offline

• Administer the host application

• Administer Jira projects

• Delete data from the host application

• Write data to the host application

• Read data from the host application

Does the app encode all data in transit and at rest?

Yes.

Does the app support data residency?

No. If you are interested in enabling your region, please get in touch with us at [e-mail]

Does the app have a data retention policy?

Yes. The data are deleted 90 days after the app is uninstalled or after the first site’s inactivity. More information is available in Data Retention Policy.

Does the app have a data backup policy?

Yes. More information is available in Data Backup Policy.

Useful links and more information Privacy Policy of Appsvio apps

If you have any questions about the security, e-mail [e-mail]