Supported fields and custom fields

This page shows what fields and custom fields are supported in Issue Merger app.

Difference between Replace and Append

Replace removes the old value and save a value taken from the source issue. Append adds selection to existing value (if possible).

System fields

Name	Type
Assignee
Attachments	Append
Comments	Append
Description	Specified format
Due date
Issue links
Labels	Append and Replace
Priority
Reporter
Security
Subtasks
Summary
Votes	Append and Replace
Watchers	Append and Replace
Worklog

Custom fields

Name or type
Radio buttons
Single, Multi and Checkbox Select
Single and Multiline text field

Jira Software

Name
Epic color
Epic link
Epic name
Epic status
Development
Sprint
Rank
Story points

Jira Service Management

Name
Approvals
Approvers
Customer Request Type
Organizations
Request
Satisfaction
Satisfaction date
Time to first response
Time to resolution
Request Participants	Append and Replace
Customer Request Type

Don’t you see an interesting field / custom field on the list? Contact us and we’ll add support (if it’s technically possible).

Also, there are two options in the Global Configuration connected with Jira Service Management:

• Merge comments into public

• Add reporter to the participants list