Sync next comments

This page explains how to automatically sync the next comments between merged issues.

During the manual merge, you can enable the sync of the next comments from source to target issue. The common use case is incidents and a problem relation. After first merging data from one incident to the problem, we usually want to have everything under the problem, even the comments that will be added later.

Steps

1. On the source issue, click on the More dropdown. Select Merge action

2. To enable sync comments, click on Sync next comments on the merge screen

3. Proceed with a merge by clicking on the Merge button

Result

All information connected to sync comments is visible on the Synchronization panel on the issue. To stop sync, click on the pause icon.