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About HubSpot CRM Integration

Documentation of HubSpot CRM Integration for Jira Cloud
Introducing a free ITSM e-book with most common use cases, proven strategies and practical flows for agents inside! Download here

👋 Welcome to HubSpot CRM Integration

This app fills the gap of missing integration for companies that use both tools: Jira Cloud and HubSpot CRM. With the integration, you can view rich customer data right within Jira Cloud issues without switching between tools.
https://devpost.com/software/hubspot-crm-integration-for-jira

🏗 How does it work?

All HubSpot contacts are matched to Jira users and customers via their email addresses. Thanks to this, you can see information about the reporter in all types of projects: business (from Jira Work Management), software (from Jira Software), and service (from Jira Service Management).

🔑 What are the key features of HubSpot CRM Integration?

  1. 1.
    View the reporter’s properties from the following objects:
    • contact
    • company
    • deals
  2. 2.
    Link issue with HubSpot object via a custom field
    1. 1.
      HubSpot Object Picker (single)
    2. 2.
      HubSpot Object Picker (multi)
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