REST API Authentication

How to use REST API with Customer and Organization Management

Customer and Organization Management API allows to get, create, and update customer's and organization's data. You can use it to import data once or build a synchronization middleware with other data sources. To authenticate, we use API tokens.

How to create a token?

🐾 Steps

  1. Click on the Apps in the top navigation

  2. Click Tokens under Customer Details section

  3. Click Generate

  4. Click Copy token

If token was generated before, it will be replaced with the new one when you click Generate once again.

How to authenticate request in Postman

To properly authenticate the request using Postman, choose the Authorization type called Bearer Token. Define a header "Authorization" with the token generated in our app. It should have the following format:

Authorization: Bearer {{generated_token_from_the_app}}

How to delete all tokens?

🐾 Steps

  1. Click on the Apps in the top navigation

  2. Click Tokens under Customer Details section

  3. Click Revoke all tokens

We allow executing 5 requests per second per one Jira instance.

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